2PointZero Group
IHC's agentic AI platform (SAIF) needed thousands of custom GPTs configured per role and function across portfolio companies - a months-long manual configuration job at human scale. Each portfolio company had its own sectoral nuance (retail, beauty & wellness, media, etc.) that off-the-shelf assistants did not capture.
Approach
Compressed the work into an automated pipeline. Identified core functions and roles by sector, generated general and role-specific GPT instructions, mapped employees to GPTs via LLM-driven role/function/hierarchy matching, and provisioned at scale through Playwright automation. Ran technical rollout sessions with portfolio teams across the group.
The platform's provisioning surface was a UI, not an API. Browser automation was the honest answer: deterministic flows, screenshots for audit, and the ability to fail loudly when an upstream change broke the path.
The matching layer - role × function × hierarchy → GPT - turned a one-by-one assignment problem into a query. Once that mapping was clean, provisioning thousands of GPTs was a loop, not a project.